ISA Application Guide

To begin the Application process, click on New in the Application section on the right of the screen. If the Investor has existing Accounts then this option will appear underneath these.

Now select the product required and Start Application.

The Application process can now be completed as per the following steps shown. Additional Steps may be added based on account specifics e.g. a Direct Debit Mandate Step when regular payments are required. Navigation through the process is via the arrows in the top left of the screen.

During completion, previous Steps in the Application process can be returned to and updated. The Application can also be Saved and returned to later or Cancelled at any point in the process.

If any required fields are not selected or completed correctly this will result in an error message and error specific guidance as shown. The error must be rectified before the process can continue.

Application specific options can be selected and a bank account nominated. Linked Bank Account details for the Investor will be available under the Existing Banks dropdown.

Advisor Details and Capacity are required fields here. Bank Details are not mandatory here and can be added later in the process.

If the Investor has previously subscribed in this tax year then the box should be checked and the amount input.

If the Investor has not been previously confirmed to Receive Electronic Communications then a further prompt will appear here to confirm along with their Email Address.

Any amount added to this application must be represented as a contribution on this page.

At least one contribution must be added to proceed. +Add New can be selected where available for multiple requirements.

Investment Style will typically be Single Investment however phased investments are also supported. Transfers = Cash transfers Re-registrations = In-Specie transfers

The Manager dropdown for Transfers and Re-registrations will show all of the ceding schemes listed for electronic transfer via Origo or ATG.

The Portal will recognise the formatting of the account number based on the ceding scheme selected.

Advisor Annual Charges and any Contribution Charges should be completed here either as a %age or monetary value.

Additional Charges can be added through Add New and then updated accordingly.

The Model for the Application must be selected here from the options available. Once selected the Instruments and Allocation % will be shown.

Natural Income Options and any Regular Withdrawal details will be selected / added here. Income reinvestments will occur on the nearest working day to the 21^st of the month.

When Reinvest Income is chosen, the system will also look for and invest any surplus cash (cash that is surplus to that held back for fees (buying power) and that held in a ring-fence or phasing arrangement).

See the relevant guides for information on these subjects.

Regular Withdrawals can be set up by entering the date or selecting via the calendar icon as shown below. These are processed at the end of every month- typically the last working day.

If a Transfer is applicable then the Registered Holders and Client Reference Number will be required here.

Please take care to double check the name and reference number of the investor- as recorded at the ceding scheme - to avoid any queries and subsequent delay

If Partial Transfer is selected then a Freshdesk ticket should be raised to provide additional relevant details. This will form Step 6 where a Transfer is required however this is not applicable for our example.

The Summary is the midway point. The Application has been part completed and can be saved at this point if required, perhaps awaiting further information/confirmation, then returned to a later point.

Application and Illustration PDF documents can be captured, printed or viewed here.

If Account Designation Required was selected at Step 1 then the Designation Details should be completed here. The Designation appears as a flag only and does not drive any further functionality.

If selected then this would be Step 7 however this is not applicable to our example.

Bank Details should be completed here if not done so earlier. Bank Name and Address is not mandatory information for the Portal.

This screen shows the details the Investor will use for payments in. This information is also on the Application PDF but can be noted here if required.

Declarations will populate based on the Application details, with the check boxes completed for Confirmation. The example shown includes the Target Market Declaration.

Declarations will be captured on the PDF output produced.

The final Step is the Account creation stage. The Application and Illustration PDF documents can captured, printed or viewed again if any changes have been made since the Summary Step.

If awaiting final confirmation the Application can be saved at this point otherwise Create Account should be selected if User access permits otherwise this option will show as Submit for Authorisation. See the Portal Navigation & Functionality guide for further details on the Authorisation process.

Once created the new Account will show on the Investors Global View screen.

If applicable, documents such as Transfer authority forms and acceptance letters should now be added manually to the Portal thought the Upload Document icon in the Document Vault.

See the Portal Documents guide for further details.

Selecting the All Account Actions cog icon allows information to be viewed and Amendments processed for this Account.

Menu options available for the ISA in this section are shown below. See separate Amendment guides for further detail.

For Internal Use Only:

Business Owner Team: L&D Support

Business Owner Contact Details: L&DSupport@uk.sscinc.com/Keri.Binks@uk.sscinc.com

Note: All Knowledge Base updates are approved by the Business Owner.