Adviser FAQ – Changes to Investor Interest

Modified on Fri, 1 May at 4:01 PM

1.What is changing?

Following a successful trial of active cash management (through a Treasury Management function), SS&C Platform Solutions will be implementing changes to its Bank Interest Terms and Conditions with effect from 1st August 2026.

The changes include:

  • Using the scale of SS&C to drive improved rates of interest from a wider range of institutions
  • Increased frequency so that Investors receive interest payments monthly
  • SS&C Platform Solutions will retain a portion of the interest earned through active Treasury Management approach whereby 75% of interest will be credited to the Investors account and 25% will be retained by SS&C
  • Platform fees will no longer be charged on Cash 
  • SS&C Platform Solutions will continue to manage the bank accounts based on an allocation of balances to get the best level of protection for the Investors from the Financial Services Compensation Scheme
  • This process will be overseen by the SS&C Platform Solutions Client Assets Oversight Committee to confirm accuracy, fairness, and compliance


2.Which investors/ product types do these changes apply to?

The retention of bank interest will apply to all cleared cash across all products within your clients’ portfolios. This includes any cash allocation of a model portfolio, sometimes represented by ISIN GB0090000125

3.Why are SS&C Platform Solutions making these changes?

These changes follow a comprehensive review of the prevailing interest rate environment and industry benchmarking as well as ensuring regulatory requirements are adhered to.


4.When do these changes take effect?

These changes will come into effect from 1st August 2026.


5.How and when will investors be notified of these changes?

Investors (or their nominated representatives) will be notified on or before the 30th June 2026. Investors will be notified by email or post depending on their recorded communication preference.


6.How will the interested be calculated and applied?

We calculate cleared cash daily and pay interest monthly on or before the 15th business day. An example of the interest paid and retained is shown below.

7.When will interest be paid on investor accounts?

From 1st August, investors will receive interest payments monthly. Below is a summary of how we will transition to monthly payments in 2026

  • The last 6 monthly payment was for the period 1 July 2025 to 31 December 2025 and credited to accounts in January
  • A further 6 monthly payment will be credited to accounts in the middle of July for the period 1 January 2026 to 31 June 2026.
  • An ad hoc payment covering 1st- 31st July will then be credited to accounts in the middle of August.  This is to pay out any interest due for this period ahead of the new monthly payment process being introduced from August
  • The first monthly payment will be calculated for the month of August 2026 and paid around the middle of September.

J

F

M

A

M

J

July

Aug

Sept

Oct

Nov

Dec

Standard 6 monthly calculation/ payment payable in July 2026

Ad hoc payment to cover month of July paid in month of August

Monthly interest

Paid mid Sep 2026

Monthly interest

Paid mid Oct 2026

Monthly interest

Paid mid Nov 2026

Monthly interest

Paid mid Dec 2026

Monthly interest

Paid mid Jan 2026









  • This payment will appear on the Cash Statement page of the Quarterly Statement and Valuation


8.Describe the SS&C Platform Solutions Treasury Management Function?

Treasury Management at SS&C Platform Solutions is focused on actively managing client cash to deliver strong investor outcomes while operating fully within the FCA’s CASS framework for the safeguarding of client money.


The function optimises interest rates by placing cash across a diversified panel of carefully selected banks and products, negotiating rates to enhance returns, and making liquidity placement decisions that balance yield, risk, and accessibility. New banking partners are identified where appropriate to improve interest outcomes and diversification, with cash concentrations monitored closely to ensure prudent spread across counterparties. 


Ongoing Treasury Management activities include performing due diligence and oversight of all banking partners, ensuring they remain within risk tolerance, and operating robust daily and monthly controls to support accurate interest calculation and allocation. Regular management information and interest-rate tracking are provided to governance forums to support oversight.


9.How will SS&C Platform Solutions communicate the interest received?

Interest details will be posted each month on our Knowledge Base - Hubwise Client Money bank and Interest Rate details : Knowledge base


10.How will SS&C Platform Solutions apply these changes for investors that join/leave the platform part way through a month?

New investors - As interest is calculated daily, the relevant interest will be applied to the correct number of days for which they have held cleared cash on the platform.


Investors leaving the platform – Investors will continue to accrue interest until their cash balance is zero and any interest earned in the period following exit will be added to the account the following month. This will then be sent out in the normal business process of residual payments after exit or transfer out.


11.Will interest be applied for on deceased accounts during the period that their portfolio remains on the platform?

Yes, any account with a cash balance will accrue interest.


12.When will these changes be reflected on illustrations?

The changes will be reflected in our illustration figures from 1st August 2026. We recommend that you update any disclosure documentation after the 1st August to ensure that the figures are accurate. 


13.Will SS&C also charge a platform fee on cleared cash?

No.  As of 1st August 2026, SS&C will no longer charge a platform fee on cleared cash held on Investors’ accounts.


14.Is there a requirement to hold cash on the SS&C Platform Solutions platform?

No.  Unlike other platforms, there is no requirement to set aside cash within a portfolio to cover fees or charges.  As a reminder, the “Buying Power” feature on Hubwise enables you to minimise the cash holding. More information can be found here - Guide to Buying Power on SS&C Platform Solutions : Knowledge base


15.What is the wording change within the Platform T&C’s?

Expenses section

Current wording

Wording from 1st August 2026

Expenses

 

SS&C Hubwise applies a monthly Platform Charge for providing its services, which is calculated according to the total value of Assets held in your Account

Expenses

 

SS&C Platform Solutions applies a monthly Platform Charge for providing its services, which is calculated according to the total value of Custody Assets held in your Account

 

The definition of Assets and Custody Assets in the T&Cs are as follows:

Assets: your investments held on the Platform i.e. the combination of your Custody Assets and Cash Balances


Custody Assets: means Securities and Funds held by SS&C Platform Solutions on your behalf


Bank interest section


Current wording

Wording from 1st August 2026

 

SS&C Hubwise may receive interest on the pooled balances in various Client Bank Accounts, and the amount of interest received cannot be predicted.  This interest (less any banking charges applied) will be apportioned to each Customer half-yearly (for the periods to 30th June and 31st December respectively) in proportion to their daily cleared cash sterling balance in each SS&C Hubwise Product.  The effective interest rate for a given period is calculated to ensure allocation of the interest amount to be apportioned, which SS&C Hubwise refers to as the “net blended rate”.

 

 

SS&C Platform Solutions may receive interest on the pooled balances in various Client Bank Accounts, and the amount of interest received cannot be predicted.  This interest (less 25% of the interest earned retained by SS&C Platform Solutions and any banking charges applied) will be apportioned to each Customer monthly (for the period of the previous month) in proportion to their daily cleared cash sterling balance in each SS&C Platform Solutions Product.  The effective interest rate for a given period is calculated to ensure allocation of the interest amount to be apportioned, which SS&C Platform Solutions refers to as the “net blended rate”. Monthly interest will be paid by the 15th Business Day each month. The actual interest rate applied will be visible on your account when the payment is credited, and this will also be available in your Quarterly Statements and Valuations.

 



16.Has the FCA been consulted in relation to these changes?

Yes, we have informed the FCA of this change.


17.How can I find out how much cash my clients are currently holding?

You can view an investor’s cash holding on the Investor Dashboard (at portfolio and product level).

To view the cash holdings of all of your investors, there are a range of MI reports available to help including:


  • General MI report
  • Ringfenced cash report
  • Surplus cash report

You may also wish to review the cash allocation within the model portfolios your investors are linked to. Please use the Model Maintenance Dashboard to review the asset allocation of each model.


18.How do I accept the change in my Platform Agreement?

As this is a change to your existing Platform Agreement, we have created a side letter which can be accessed on the Knowledge Base.


To accept these terms, we kindly ask that you download, print and sign your acceptance to the side letter. This letter can be returned via email (photograph or scanned copy) or post. Please returned the signed side letter before Friday 19th June


To accept the variation

To accept the variation to your Platform Agreement, please complete the following information on the side letter: 

  • Date of signing
  • Name of Legal Entity(ies) 
  • Signature (for an on behalf of the Legal Entity) 
  • By (Full name of authorised signatory) 
  • Title (of authorised signatory)

To return the side letter via email

To return the side letter via post

 

  • Please scan the signed side letter and email to changenotices@sscinc.com     

 

 

  • Please return the signed side letter and post to:

Hubwise Securities Limited

PO Box 13567

Chelmsford

CM99 2GR

 



19.What if I do not accept the changes in the Platform Agreement (or do not respond)?

As noted above, our trial of active cash management has been successful, and we have achieved good results.  Should you not confirm acceptance of these changes, your investors will be moved out of active cash management which will result in a reduction in the interest rates received during the trial period.

These investors will remain linked to the original terms of the Platform Agreement which will include:


  • Cash holding will be included in the monthly platform charge
  • Cash holding will revert to the passive cash management approach with no active Treasury Management applied
  • Interest will be paid 6 monthly
  • There will be no retention of any interest by SS&C Platform Solutions  


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This content of this website is designed to give professional financial advisers information and tools that they can use to support their use of the SS&C Hubwise platform. It should not be used by private investors or any other persons