SS&C Hubwise – August 2025 Adviser Communication and Portal Release information 

We are pleased to advise you of our latest Portal Release which is now targeted for week commencing 13^th October 2025.  Please take time to review this summary of improved functionality and share with your team. Note that release content may change as we go through the final stages of the testing cycle and a communication will be issued nearer to the release date with the exact content. This release is expected to include:

1. AML enhancements – Corporate and Trust Accounts

A number of portal changes have been added to support the AML verification of new and existing corporate and trust accounts.  These changes in the portal and AML process are outlined in more detail in the communication issued on 24^th September

Link - AML Uplift Tracker launch – Corporates and Trusts – Client communication : Knowledge base

It is important to understand the process/ timelines and take action.  Failure to engage may lead to account restrictions being applied.

We encourage you to regularly review the AML Uplift dashboard to identify any additional action you need to take across all AML Uplift programs.

2. CGT Book Cost improvements 

Where assets are re-registered, SS&C Hubwise will need the original book cost of any assets in a GIA to be able to produce an accurate CGT position (for assets held on Platform).  In this release, we have improved the visibility of the assets which require a book cost update and enhanced the two options you have to correct them.

Please note that you first need to source this information from the ceding platform.   Also note that the functionality outlined below will be available to users with firm administrator access.

Book Cost Warnings

A book cost warning is currently displayed in the GIA account portfolio overview screen (see Fig 1)

A book cost warning will also be displayed when 

• Viewing and downloading the CGT Effect function
  • GIA withdrawal journey
  • GIA switch/ rebalance journey
• Downloading a CGT document from the “CGT/ CTC documents” option in the “Account Actions” menu

Fig 1.

Updating Book Costs

It is currently possible to update book costs in bulk for multiple investors/ multiple assets via the “Manage upload” function in the Firm Admin menu (Fig 2).   This Knowledge Base article outlines the process to update book cost values through the Adviser Portal

Book Cost Upload process : Knowledge base

Fig 2

Following this release it will be possible to update book costs at account level on the Portfolio overview screen.  At the top of Fig 1, there is a new option to “Apply Book Costs” at an account level.   Once this option is selected, a pop up will be displayed (Fig 3) showing the impacted assets and the option to update and apply the original book cost.

Fig 3   

3. Portal usability enhancements

We continue to make minor enhancements to improve the user experience and reduce the risk of error.  The following changes will be included in the October release

• Addition of the Investor Name to the print/ PDF version of the account performance screen (previously only account number displayed)
• Changes in user permissions no longer require an overnight run to be deployed.  A user can log out and back in for the new permission(s) to take effect.
• The account cog menu will no longer appear if not included in the user permission (previously visible but not accessible)
• A new permission has been created for the Drawdown Arrangements screen.
• Closed sub accounts will no longer be visible on the portal
• Removal of “Invest £0” wording on the Investment Options screen in the Switch/ Rebalance journey

Additional reminders/ updates

Pension Saving Statements

'Pension Savings Statements, which are a regulatory requirement used to highlight where pension contributions exceed the Annual Allowance in a given tax year, have now been issued directly to all relevant investors.