Dear Client
We are pleased to advise you that we will shortly be producing Quarter 1 Statement and Valuations. We wanted to make you aware that we will be including the paper statement fees for the previous calendar year (01/01/21-31/12/21) in these reports.
The print fees are £20 plus VAT per year per wrapper and prorated based upon the inception date. If an account that receives postal documents is incepted on or after 01/07/21, the charge is £10 plus VAT. All accounts incepted before this date will be charged £20 plus VAT. We will not be charging for accounts that have only received a single set of printed documents during the calendar year.
A fee will be taken where email notifications are not enabled and/or an email address has not been provided. Where email notifications are enabled part way through the year and printed documents have previously been issued, a print fee will be taken for the relevant period. Any account linked to an investor where information is missing will receive a paper statement and therefore a fee will be charged.
Should you have any questions then please contact the Customer Services Team via your Freshdesk Account or by emailing customer.services@hubwise.co.uk.
Kind regards
Douglas Boyce
Managing Director
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