Asset Onboarding Process
IMPORTANT: Your Buylist MUST be checked prior to requesting to check if assets are already available.
You can either check if an asset is available by using your Buylist file (available via the portal under Company Reports) or you can check via the portal using 'Model Maintenance Dashboard' - search using ISIN or Name:
The attached template is required for requesting any new assets to be added to your Buylist. Please complete the spreadsheet in full (this is mandatory) and attach to a new Freshdesk ticket using the following title format: “New Asset request - 'Platform Name'”. If the template is not completed in full, we will reject the request.
Funds:
All requests must meet our minimum onboarding criteria:
- We can receive a price from our data provider.
- ‘Clean’ Shareclass (the fund does not pay a rebate)
- Currency is GBP, EUR or USD
- Trades Daily
- Non-daily calculated dividends
- Minimum T+1 (trade day plus 1 working day) settlement
If Hubwise has an existing relationship and active account with the Fund Manager, then Hubwise will contact the Fund Manager to request access. *If approved, Hubwise will receive static data from the Fund Manager to enable accurate setup.
If we cannot access the fund via an existing Fund Manager relationship, then we will seek to use Allfunds Bank for dealing and custody. They will then open an account with the Fund Manager on our behalf (if one does not already exist). We usually expect this to be complete within a couple of weeks however, this is not always the case and is dependent on the processing times of the Fund Manager themselves.
* If a fund manager declines access, we will inform you of the reason (this is usually down to the restrictions on the fund itself). Where appropriate we will request an alternative fund.
Exchange Traded Instruments
All requests must meet our minimum onboarding criteria:
Trades on a recognised exchange
GBP/EUR/USD and we can receive a daily price from our data provider)
Exchange traded instruments are usually added within 5 working days providing they meet our minimum onboarding criteria
Hubwise will provide regular updates on in progress requests and inform you if any are unavailable or if we need any further information.
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