Fee breakdowns and MI Reporting - via your Portal permissions- RESPONSES REQUIRED

Dear Customer,

With more individuals working from home, we are aware that access to SFTP folders can be challenging.

We are pleased to be moving the reporting of your fee breakdowns and MI Reporting to your IFA Portal environment, in addition to  the current SFTP method. 

You will find Fee Breakdowns in the Admin menu “cog” in “Company Reports”, along with the following MI Reports :

• Buy List (list of available instruments/holdings)

• Cash Expectations Report

• Daily Market Trades

• General Management Information

• Ring Fenced Cash

• Surplus Cash Buying Power Report

• Transfers Management Information (Mondays weekly)

• Unfunded ISAs

Action 1: Please advise which users would like permission to access your fee breakdowns, providing their user names and email addresses. These users will also then have access to the MI Reporting Suite.

Please note that your daily /weekly MI reports will stay on Portal for 15 days.  We imagine that it would be helpful to have your fee breakdowns available for longer, and would welcome your feedback as we can then configure the timeline based on the consensus of opinion.

Action 2: Please confirm your preference on Fee Breakdowns stating if 15 days is acceptable, or, if longer is preferred, how long.

We will also continue to deliver these reports through SFTP.  For those companies that are not automatically processing reports received via SFTP we would request your agreement to stop SFTP delivery in due course.  

Action 3: Please advise.

This information is required as soon as possible in order to set your firm

up to gain access to this information via the Portal.

Please respond via Freshdesk if you have access, or email

support@hubwisecouk.freshdesk.com

We look forward to hearing from you and setting up your access to fee breakdowns and the MI Reporting suite.

Kind regards, Julie